FAQ

Question

What is the fee for library membership registration and fee?

Answer

Library membership registration and fees references


Question

Is a copy of the identity card and birth certificate is required for registration?

Answer

Copies of identity cards and birth certificates are not required, users only need menyedeiakan MyKAD or MyKID for children aged 12 years and below.

For users of non-Malaysian, please submit your passport when dealing.


Question

Why the reference collection of materials can not be borrowed?

Answer

Collection of reference materials not available in the form of loans as it is more suitable to be used for academic and research purposes.


Question

What is the payment of the fine if the lost book and late?

Answer

The fine of lost book is the price of the book, and for users who submit late fines charged at RM0.10 a day for books.


Question

How to know the status of the loan book?

Answer

The books status can be found through our Web OPAC.


Question

Can a the loan can be renew through on-line?

Answer

Renewing loans can be made on-line via the link Web OPAC, the extension will be added for two weeks from the date of the return current. Please make sure the connection is made before the expiry of the loan in order to avoid the fines. Renew loans is allowed for only once.


Question

How to log on Web OPAC?

Answer

By default, the number MyKAD is as login and password users. Please change the password after the first login.

 

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Kelantan Public Library Corporation

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Contact us:

Kelantan Public Library Corporation
Jalan Padang Perdana
15572 Kota Bharu, Kelantan
Coordinate : 6.1225099,102.2401629
Phone : +60 9-744 4522, +60 9-741 2522
Circulation Counter : +60 9-741 2520
Fax : +60 9-748 7736
Email : ppak[at]kelantan.gov.my

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